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Susan is a coach, senior advisor, and professor. She has 20+ years of experience as a senior leader and in supporting leaders to effectively achieve their goals. Susan values giving back to her community. She serves on non-profit boards in international healthcare and in professional organizations both nationally and internationally. She is an advisor for Mirah, a behavioral healthcare technology company. A graduate of Vanderbilt University, she completed pre- and post-doctoral fellowships at Harvard Medical School and Harvard University. Susan lives in Nashville, TN, USA with her family and two dogs.
SPECIALIZATIONS
Executive & Leadership Coaching.
Resilient Leadership Development.
Systemic Team Coaching®.
Keynote Speaker.
Master Facilitator.
Clinical Psychologist.
EDUCATION & BACKGROUND
Current: Professor in Leadership, Policy, & Organizations, Vanderbilt University.
Faculty, Harvard Medical School.
Director-level positions in non-profit, healthcare, & technology sectors.
1999 Ph.D. in Clinical Psychology, Vanderbilt University.
LEADER & TEAM ASSESSMENTS
The Leadership Circle.
Emotional Quotient Inventory (EQ-i 2.0, EQ 360).
Team Connect 360.
Team Diagnostic Survey.
Resilience @ Work.
My World View Vertical Development.
COACHING CREDENTIALS
ICF Professional Certified Coach (PCC).
ICF Advanced Certification in Team Coaching (ACTC).
EMCC Accredited Coach at Senior Practitioner level (EIA).
EMCC Accredited Coach/Mentor Supervisor (ESIA).
EMCC Accredited Team Coach at Senior Practitioner Level (ITCA).
National Board-Certified Health & Wellness Coach (NBC-HWC).
Strengths-Based Coaching, College of Executive Coaching
TDS Advanced Practitioner, 6 Team Conditions.
CONSULTING │ COACHING │GOVERNMENT RELATIONS
P.O. Box 221288
Chantilly, VA 20153, USA
+1-703-388-2898
Based in Dulles, Virginia, USA
Satellite Offices:
Memberships and Affiliations:
APPROACH
Susan supports individuals, groups, and teams to create the small shifts that lead to big transformation. She weaves the connective power of a systems lens, the restorative space of strengths-based approaches, and the social technology of design thinking to promote people-centered action for leaders in service of their teams, companies, and communities.
EXPERIENCE
Executive, leadership, and team coaching practice – Experienced in developing emerging leaders and partnering with senior executives and teams to grow their value and master change in today’s complex environment. Teams have included C-suite and senior leadership teams, project and functional teams in large government agencies, the military, higher education, healthcare, consulting and professional services, and nonprofits. Areas of specialty in team resilience, innovation, and collaborative leadership.
Senior Advisor, McChrystal Group – Provides strategic coaching, consultation and facilitation for a global consulting firm that drives results, accelerates growth, and helps achieve organizational transformations.
Core Guide, Chief – Facilitates powerful connections and professional development at the largest network of senior women executives to drive impact in today’s rapidly changing business environment.
Coaching Educator, Mentor Coach, & Coach Supervisor – Faculty at the College of Executive Coaching and Coaching.com. Experienced in mentor coaching on ICF and NBHWC competencies, supervision for individual and team coaches, and systemic team coaching. Pro bono coach supervisor for the Coaching Hub at Médecins Sans Frontières.
Related Experience
Faculty at Vanderbilt University – Professor of Practice, Department of Leadership, Policy, and Organizations. Undergraduate and graduate courses include leadership, designing and leading teams, and process evaluation and improvement.
Internationally Recognized Thought Leader – Over 100 publications and presentations on strategies for implementing effective workforce development (including coaching) to improve healthcare practice and organizational learning. Recent contributions include:
Douglas, S., Rondero Hernandez, V., & O’Byrne, M. (2023, August). Shifting lenses: Integrating diversity,
equity, and inclusion into our coaching. Workshop presented at the International Coaching Federation (ICF) Converge conference, Orlando, FL.
Rondero Hernandez, V., & Douglas, S. (2022). Coaching and social work: A strategy for developing
leadership and the workforce. Advances in Social Work, 22(2), 856-875.
Cannon, M., Douglas, S., Butler, D. (2021). Developing coaching mindset and skills. Management Teaching Review, 6(4), 330-349.
For more information, please contact us.